Public Training Courses
Customer Service Training Australia
Popular Tailored Courses
Customised Training Course
Professional Customer Service Skills
This interactive workshop is ideal for experienced and novice customer service professionals and all staff wanting build on their existing skills and take them to the next level
Customised Training Course
Dealing with Difficult Customers
Designed to assist frontline customer service personnel to handle difficult and overbearing customers in a more confident and assertive manner, on the phone, via email or in person
Training Course
IT Help Desk & Managed Services Customer Service Skills
Specialist Customer Service Training for all staff and management involved in IT Help Desks & Technical services
What our clients say…
Virtual Customer Service Training Workshops
Fully Interactive Online Workshops
Our online packages are fully flexible and enable your team members to select Coaching & Training sessions at intervals to suit their schedules.
Clients utilising this most cost effective form of training generally request a tailored package of 1 hour sessions and we find most of our clients are now home based whilst using this service.
Sydney
Level 5, 115 Pitt Street
Sydney
(02) 9499 3322
Melbourne
566 St Kilda Road
Melbourne
(03) 9909 0524
Brisbane
Level 20, 300 Queen Street
Brisbane
(07) 3014 0545